Organisations that provide support

Dr Janine Brooks MBE (FFGDP(UK)), dental coach and mentor, lists organisations that provide health and wellbeing support to dental professionals.




24/7 Confidential Support and Advice Service

Members of the Faculty of General Dental Practice (UK) or the Faculty of Dental Surgery of the Royal College of Surgeons of England who are based in the UK or Ireland can access mental health and wellbeing support from a trained counsellor at Health Assured, accredited by the British Association for Counselling and Psychotherapy.

Tel: 020 7869 6221, 24 hours a day, state your organisation as the Royal College of Surgeons of England.

Further information:


NHS Practitioner Health – Mental Health Support and Advice

All NHS doctors and dentists in England now have access to a comprehensive mental health service and can get confidential advice and support, in person or over the phone, if they’ve faced a stressful incident at work or feel they are struggling with their mental health.

Staff can access support 24/7 through a dedicated phone line and a crisis text service available through the night.

Tel: 0300 0303 300  open Monday to Friday 8am to 8pm and Saturday 8am to 2pm. Text NHSPH to 85258 for the out-of-hours crisis text service.

Email: .


Local Dental Committees

LDC’s operate across the whole of the UK.  As part of their role they provide pastoral support to dental practitioners and many provide practitioner advice and support schemes (PASS). 


The British Doctors’ and Dentists’ Group

This is a mutual support society for doctors and dentists who are recovering, or wish to recover, from addiction to or dependency on alcohol or other drugs. It provides venues to meet for confidential, mutual support and encouragement.



Dentists’ Health Support Programme

Providing dental professionals with free advice and support on alcohol, drugs, eating disorders, mental health and other health issues.

Tel: 020 7224 4671




Health Education England

The teams that provide postgraduate dental and medical education are within HEE.  They used to be deaneries, and are now part of local teams. They may also be referred to as the PGMDE or healthcare education (HET) teams.


HEE’s have teams known as Professional Support Unit’s (PSU) or Professional Support and Wellbeing service’s (PSW).   These services support trainee doctors and dentists (DFT and DCT) with targeted solution-focused support.


NHS Practitioner Health Programme

The Practitioner Health Programme (PHP) is a confidential, NHS treatment service for doctors and dentists who are unable to access confidential care through mainstream NHS routes due to the nature of their role and/or health condition.  PHP is a free confidential service for doctors and dentists who have mental and/or physical health concerns and/or addiction problems and who live in the London area.  There is provision for referrals outside London.

Tel: 020 3049 4505 




Confidental is a telephone helpline service manned by dedicated dentist volunteers who have received training in listening to colleagues who are in a state of emotional distress. Their purpose is to provide emotional first aid for dentists in distress.

Tel: 0333 9875158 available 24/7



The Society of British Dental Nurses  

An organisation established specifically with dental nurses in mind. SBDN has 3 trained mental health first raiders and a link to a qualified medical health practitioner with a referral process.

Tel: 07437 481182  Monday – Friday 9.30 – 19.00 Saturday 9.39 – 14.00



BDA – Health Assured – BDA member association – employee assistance programme

A confidential benefit, dealing with personal and professional problems.  Helpline 24/7, 365 days a year. A service for BDA members, immediate family (that is spouse or partners and dependent children aged 16 to 24 who are in full time education or living in the same household),


Benevolent Fund 

The charity provides financial aid to dental students, dentists and their families in need, whether they are in training, in practice, have left the profession or are retired. 

Tel: 020 74864994



Broader Support


Occupational health

An occupational health service is now available to NHS GPs and dentists working across the South of England. The Heales Medical Group, an established provider of occupational health services began delivering the new service on 1 April 2017.


Alcoholics Anonymous UK

Tel: 0800 917 7650




Narcotics Anonymous UK

Tel: 0300 999 1212 – 10am to midnight




The Samaritans provides confidential non-judgmental emotional support, 24 hours a day 365 days a year, for people who are experiencing feelings of distress or despair, including those which could lead to suicide.

Tel: 116 123 (FREEPHONE for callers in UK mainland and Republic of Ireland)


Email: (for emotional support)



The Freephone National Domestic Abuse Helpline is open 24 hours a day, seven days a week. OfferS confidential, non-judgmental support and information as well as access to specialist domestic violence services across the country.

Tel: 0808 2000247



Women's Aid    

Work to ensure women are believed, know abuse is not their fault and that their experiences have been understood.

Access local domestic abuse service by - Domestic Abuse Directory







A charity providing relationship support throughout the United Kingdom. Services include counselling for couples, families, young people and individuals, sex therapy, mediation and training courses. Relate also offers online services including webcam counselling and a therapeutic based LiveChat service.



Balint Society 

Balint group membership provides a space to think about those encounters which leave professionals drained, puzzled, or stuck and through discussion about the relationship, the possibility of finding new ways forward with the patient.