Diploma in Dental Health Services Leadership and Management
New Diploma cohort (8 modules) is due to start in January 2011. Applications will open later this year. Applications for only 2 modules are ongoing.
Two-year modular programme
Course Director – Mr Paul Batchelor
What's new
The FGDP(UK) has retrospectively granted 15 credits to successful participants who have completed any module of the Diploma in Dental Health Services Leadership and Management prior to January 2008.
This means that all previous participants of this programme may now transfer 15 management credits per module completed to the FGDP(UK) Career Pathway.
Please select one of the links below to download information on this programme
For a copy of the prospectus and further information please contact the Education Department on 020 7869 6757.
Aims
The Diploma is designed for the needs
of the busy general dental practitioner, practice manager, professionals complementary
to dentistry, dental advisors and others involved in the provision of dental
care who wish to advance their knowledge and competence in the operational
and strategic management of dental services.
Dentists involved in the management and development of services in health authorities or dental bodies corporate will also find this course particularly helpful.
Course components
The course is structured, taught and assessed at Level M (Postgraduate Diploma) and each unit is assessed by a work based assignment. Participants can choose to do all 8 units to obtain the Diploma, or any 2 units to satisfy the management credit requirements on the Career Pathway.
There are 8 units of 12 weeks' duration, incorporating a weekend residential workshop, which separately cover the following areas:
Unit 1 - Personal development
- Constructing a personal development plan
- Lifelong learning and continuing professional development
- Assessing and analysing information, including critical reading
- Critical analysis of self, including strengths and weaknesses
- Effective learning sytles and study skills, including report writing
- Managing time and projects
- Presentation skills
- Handling the media
Unit 2 - The Business of dentistry
- Principles of marketing and business planning
- Customer care and service
- Financial planning and budgetary control
- Targets – pricing, efficiency and cost effectiveness
- Negotiation skills
Unit 3 - Dentistry in the wider context
- Providing and managing welfare systems
- The NHS – statutory framework, organisation and structure
- Public protection and regulation of the professions – the role of the government, statutory bodies, professional organisations and users
Unit 4 - Law, ethics and risks
- Dental practice – the legislative framework
- Ethics – principles into practice
- Clinical risk management
- Preventing and managing complaints
Unit 5 - Quality management
- Describing and defining quality
- The quality framework
- Evidence based practice and clinical effectiveness
- Clinical governance in general dental practice
Unit 6 - Personnel and resources
- Workforce planning
- Recruitment, selection and retention
- Managing performance
- Employment legislation
- Managing meetings
Unit 7 - Finance
- The context of dental business
- How principles of business planning apply to dentistry
- Financial planning and budgetary control in practice
- Pricing and efficiency
- Health economics
Unit 8 - Leadership in healthcare
- Defining leadership
- The importance of leadership in healthcare
- Dealing with complexity
- The politics of healthcare
- Collaborative working
Learning outcomes
It is intended that successful completion of the Diploma will enable participants to:
- Contribute more effectively in the development and delivery of local and national oral health policy and strategy
- Manage their business
- understand the legal issues associated with the delivery of care;
- anticipate and solve operational problems, handle change and move projects forward;
- manage group dynamics and communicate in an effective and efficient manner.
For a copy of the prospectus and further information please contact the Education Department on 020 7869 6757
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